If you have a problem when you checkout

A) If the shipping rate is not calculated

There may be an error or we cannot ship to your place. 
Please contact us with your shipping address and item names. 


B) If the shipping rate calculator is taking long time to generate the rate

Please clear the cache in your web browser.


C) If the status for most items are Sold Out. 

Or You received back-in stock notice but the item is still "Sold Out"

Please scroll down tot he bottom end of the page and change your location setting. 

You can also change the setting whenever you find the popup for your location as below. 

We are happy to answer your inquiry.
Please feel free to ask us any question before your checkout.