Inquiries
If you send us an e-mail or DM, it may take a long time for us to reply to you or you may not be able to receive our normal services.
Chat operation hours: 9:00-17:00 (JST)
Open Chat💬
How to Use Chat
1，Click the chat icon in the lower right corner of the screen.
2，Tap the "Chat" button
3，Select a question and start chatting.
Tips🌟 If you are a member, it is even more convenient to use it while logged in!
What can you do?
If you have any questions or concerns while shopping,
our Fishing Life Advisor is here to help!
【 What you can do in the chat room 】
・Check inventory
・Delivery date confirmation
・Confirmation of shipping information
・Snipe Service
・Provide photos of your catch
・Consultation with Fishing Life Advisor
・Additional order
・Ask questions about shipping
Other...
Registering or logging in will allow us to respond to your inquiries more quickly and help you make your next purchase.
We hope you will enjoy a pleasant shopping experience by using our membership services as well!
Click here for a frequently asked questions ↓