Office closure during summer holiday season in Japan, August 2023

Office closure during summer holiday season in Japan, August 2023

Aug 04, 2023Kazumi Itabashi

Due to carrier's service being unavailable, our shipping services will be suspended as follows. 


August 11th - 15th CLOSED

Our service will resume on August 16th but expect a delay of a few days due to the high number of orders. 
SNIPE request service is also suspending during August 11th - 15th. 

Our customer service team will be available with fewer people than usual. 
Please allow a longer wait for a response from the team, though we catch up with you as soon as possible. 
Urgent inquiries regarding your order will be given higher priority, so please contact us as soon as possible. 


Note; 
Our usual handling time: 3-5 business days (Sat & Sun closed) from order confirmation. 

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