As Japan enters its annual spring holiday season, weâd like to inform our customers of our schedule during this time. Golden Week includes several national holidays that may affect our operations, particularly shipping and customer support. Below is a detailed breakdown of our schedule:
đ Holiday Schedule
- April 29 (Tue) â Showa Day â CLOSED
- April 30 (Wed) â OPEN
- May 1 (Thu) â OPEN
- May 2 (Fri) â OPEN
- May 3 (Sat) â Constitution Memorial Day â CLOSED
- May 4 (Sun) â Greenery Day â CLOSED
- May 5 (Mon) â Childrenâs Day â CLOSED
- May 6 (Tue) â Substitute Holiday (for May 4) â CLOSED
- May 7 (Wed) â OPEN (Regular operations resume)
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đŠ What This Means for You
During the closed dates listed above, our customer support and shipping services will be unavailable. Any inquiries or orders placed during this time may experience delays in processing and shipping. We will resume normal operations on Tuesday, May 7.
Please note that when operations resume, orders will be processed in the order they were received. Due to the holiday backlog, we expect a temporary period of increased processing time. We appreciate your patience as we work through the queue and get your orders out as quickly as possible.
We kindly ask for your patience and understanding during this period. If you have any time-sensitive questions or orders, we recommend placing your orders or questions before April 29, so we can assist you in advance.
Thank you for your continued support!