Have you tried using a chat support service yet?

Have you tried using a chat support service yet?

Sep 25, 2023ShimizuRika

Have you used this chat here? 💬

We now receive all inquiries via chat!

 

Our customer service team, packaging team, inventory management team, and public relations team all check your inquiries and can respond more quickly and reliably than by email or DM 💁‍♀️

 

If we receive them by email, we risk missing them or not being notified.

 

If you haven't used it yet, next time you have an inquiry, please contact us through our convenient chat 😁💫

 

【 What you can do in the chat room 】

・Check inventory
・Delivery date confirmation
・Confirmation of shipping information
・Snipe Service
・Provide photos of your catch
・Consultation with Fishing Life Advisor
・Additional order
・Ask questions about shipping

Other...

 
If you have any questions or concerns, please feel free to talk to us.
We will do our best to support you. 🧑‍💼👨‍💼👩‍💼

 

The chat tool appears in the lower right corner of the screen ↘️
Important notices and communications from the store can also be found here!
We invite you to experience our customer service!

Comments (4)

  • Dear JDM heaven crew,
    Ist it possible to change the shipment option for 2 Deps rods from DHL to FedEx?
    Im so sorry for this trouble.

    Best Greetings from Germany
    Sascha Spors

    Sascha Spors #13189
  • Dear JDM heaven crew,
    Ist it possible to change the shipment option for 2 Deps rods from DHL to FedEx?
    Im so sorry for this trouble.

    Best Greetings from Germany
    Sascha Spors

    Sascha Spors #13189
  • Hi, i would like to purchase a Palms Quattro, QTRGS – 63L travel fishing rod from you, but i notice you don’t have the item.

    Are you able to ship the item from you. I have purchased from you before.

    Thanks.

    Jimmy Siam
  • Hello, I would like to know if you have the Evergreen Orion OCSC-711XX Throne cane in stock? And know the amount of customs for France?

    Thanks

    Hervé Gueyrard

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